Our patient coordinators have years of experience working with many different insurance companies. We understand dealing with insurance policies can be confusing and time consuming. We work with your insurance and stay in contact with them regarding claims. Please bring your insurance cards with you to the consultation so that we can expedite insurance processing. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
Many of our procedures are covered under dental and/or medical insurance, it is important to contact your carrier before the procedure to verify benefits.
AETNA: There are Aetna policies that use the DenteMax / Coalition of America network. When this happens, we are considered in-network. There is no identifier on the Aetna cards that reflects in-network status. It is recommended that you contact your Aetna plan to see if we are a provider under the DenteMax network, we then will be considered in-network under medical and dental.
All other dental plans, we will work with but we are not in-network providers unless they are using the Dentemax network, then we are considered in-network.
We will file insurance claims on your behalf, however our professional services are rendered to our patients and not the insurance company. It is the patient’s responsibility to verify in and out-of-network coverage and policy exclusions. Please remember you are responsible for all fees charged regardless of your insurance coverage.
We deliver the best care at the most reasonable cost to our patients. If you have questions regarding your account, please contact us at Business & Billing Office Phone Number 402-390-0770. Many times, a call will clear up any misunderstandings.
Most insurance companies will respond to claims within four to six weeks. Please contact your insurance company if your claim is pending beyond 45 days. Any remaining balance after your insurance has paid is due in-full within 30 days. We accept Master Card, Visa, American Express, Discover, personal checks and cash.
To set up payment arrangements beyond the 30 day period, please contact our Billing/Business Office at Business & Billing Office Phone Number 402-390-0770.