Insurance and Financial Info
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As oral surgeons, many of our procedures are covered under dental insurance but dependent upon the procedure sometimes they are billed under medical insurance. Because of the complicated nature of insurance policy benefits, it is important to contact your insurance carrier before the procedure to verify benefits. Our patient coordinators will help explain your insurance benefits and how they pertain to your procedures.
Our patient coordinators have years of experience working with many different insurance companies. We understand dealing with insurance policies can be confusing and time consuming. We work with your insurance and stay in contact with them regarding claims. Please bring your insurance cards with you to the consultation so that we can expedite insurance processing. Upon receipt of an insurance payment, any balance due will be billed to you.
Many of our procedures are covered under dental and/or medical insurance, it is important to contact your carrier before the procedure to verify benefits.
If you have any problems or questions, let us know. We are here to help.
Directly In Network Dental Plans:
- BCBS NE Dental Grid
- Delta Dental
- Iowa Blue Dental
- United Concordia
We are usually considered In Network with the Following Dental Plans using Dentemax, Connection Dental and Premier Dental Networks:
- Aetna Dental
- Cigna Dental
- Mutual of Omaha
- United Healthcare Dental
- UMR Dental
We are participating providers with the following Networks: Dentemax, Connection Dental and Premier Dental. These are not insurance companies but Networks where plans that would normally process Out of Network are allowed if their Fee Schedules are used in order to process the claim. This means the claims are processed as In Network as a benefit to the patient. It is recommended that you contact your plan to see if we are a provider under the network, we then will be considered in-network under medical and dental.
AETNA: There are Aetna policies that use the DenteMax / Coalition of America network. When this happens, we are considered in-network. There is no identifier on the Aetna cards that reflects in-network status. It is recommended that you contact your Aetna plan to see if we are a provider under the DenteMax network, we then will be considered in-network under medical and dental.
All other dental plans, we will work with but we are not in-network providers unless they are using the Dentemax network, then we are considered in-network.
In Network Medical Plans
- BCBS NE – Network Blue & Premier Select Networks ONLY
- Wellmark BCBS of Iowa
- UMR – Methodist Health System Employees Only
All Other Medical plans that we are NOT In Network with we can still file to if there are Out of Network benefits available.
We will file insurance claims on your behalf, however our professional services are rendered to our patients and not the insurance company. It is the patient’s responsibility to verify in and out-of-network coverage and policy exclusions. Please remember you are responsible for all fees charged regardless of your insurance coverage.
Most insurance companies will respond to claims within four to six weeks. Please contact your insurance company if your claim is pending beyond 45 days. Any remaining balance after your insurance has paid is due in-full within 30 days. We accept Master Card, Visa, American Express, Discover, personal checks and cash.
We deliver the best care at the most reasonable cost to our patients. If you have questions regarding your account, please contact us at Business & Billing Office. Many times, a call will clear up any misunderstandings.
To set up payment arrangements beyond the 30 day period, please contact our Billing/Business Office 402-390-0770.